Part-Time Office Administrator Monday - Friday (8:30 AM - 12:30 PM) Wilson

Higher Heights Home Care Inc

Future Opening: Part-Time Office Administrator Monday - Friday (8:30 AM - 12:30 PM)

Full Time • Wilson
Behavioral Health Services (SAIOP/SACOP/OPT)

About Us
Higher Heights Family Services Inc., is a behavioral health agency providing outpatient substance use and mental health services, including SAIOP, SACOT, and OPT programs.  We are committed to operational excellence, regulatory compliance, and providing services at a higher level.

Position Summary
We are seeking a Part-Time Office Administrator to support daily administrative operations and assist facilitators with preparation for daily group services.  This part-time position has the opportunity to transition into a full-time role based on performance and agency growth.

Key Responsibilities
  • Answer and route phones calls professionally
  • Greet clients, visitors, and referral partners
  • Schedule intakes, assessments, and group sessions
  • Assist facilitators with daily group preparation
  • Prepare and organize group documentation and attendance logs
  • Manage client charts (paper and electronic)
  • Assist with intake packets and required forms
  • Maintain HIPAA-compliant filing systems
  • Support Clinicians and leadership with administrative tasks
  • Maintain office supplies and front office organization
Technology FRequirements
  • ChatGPT
  • Microsoft Teams
  • Canva
  • Microsoft Word, Excel, and email
Required Qualiications
  • High School diploma or GED
  • 1-2 years administrative experience
  • Behavioral health or healthcare experience preferred
  • Strong organizational and communication skills
  • HIPAA compliance knowledge
Preferred Qualifications
EHR experience (TheraNest preferred)
Medicaid or MCO familiarity
NC licensed behavioral health setting experience

How to Apply

Submit resume and optional cover letter directly to the agency.
Compensation: $15.00 - $20.00 per hour




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